Delivery info & Terms

BREXIT

(We are waiting for new information about Brexit)

Dear Customers,

due to unclear political situation due to the departure of Great Britain from the European Union we are terminating the sending of orders on ..... !

Latest UK orders will be accepted on .....! The order must be paid on our bank account or PayPal account no later than ..... 2019 10:00!

Order which will be paid later, will be canceled and money returned back.

This is a preliminary measure before it's known more about the possibilities of exports to UK.

Thanks for understanding.

International shipping

Europe Union - Delivery to all 28 countries of the European Union.

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal*, Romania, Slovakia, Slovenia, Spain*, Sweden, United Kingdom

*The consignment can not be delivered to the islands which are customs areas (Canarias, Acores, Madeira, etc). The delivery costs of not successful delivering a shipment are borne by the buyer.

Worldwide - Currently, it is possible send parts only to the European Union countries mentioned above.

Delivery companies

We use for delivery these companies:

 GLS (General Logistics Systems Czech Republic s.r.o.)

https://gls-group.eu/CZ/en/home

GLS is primary delivery company for the majority of shipments. 

Parcel tracking:

https://gls-group.eu/CZ/en/parcel-tracking?match=

  Czech post (Česká pošta, s.p.)

https://www.ceskaposta.cz/en/index

Czech post is used for smaller parcels, especially to 1 kg because of cheapest delivery costs.

Track&Trace:

https://www.postaonline.cz/en/trackandtrace

Payment possibility

Bank Transfer - SEPA (or the Single Euro Payments Area) - cross-border Euro bank transfers. Payment in EUR.

No fees for transfers, cheapest postage. Wait for the payment instructions please!

PayPal - We will send you PayPal request, when your order is ready.
Fee for transfer by PayPal is 3,4% from amount + 0,35 EUR)

Delivery costs

Final price for shipping is calculated after you select your products and place the order. We have to prepare order and get weight your package. Each order is unique and has a different dimension. Delivery costs for delivery by GLS or Czech Post are based on weight of shipment.We offer cheapest way for delivery, which is possible for weight of parcel to country of delivery.

For Bank Transfer payments we can offer cheaper delivery costs than with using PayPal. After the preparation of order, we will send you an proforma invoice with final delivery costs (usualy in a few hours or next working day). If you agree to the costs, you can make the payment. If the delivery costs are high, please request cancellation of the order by email: shop@jawaparts.com

Delivery costs (payment via Bank Transfer)

Zone 1: Austria, Croatia, Germany, Hungary, Poland, Romania, Slovenia
Zone 2: Belgium, Denmark, Estonia, Lithuania, Latvia, Luxemburg, Netherlands
Zone 3: Bulgaria, France, Ireland, Italy, Spain, United Kingdom
Zone 4: Cyprus, Finland, Greece, Malta, Portugal, Sweden

Note.: With payment via PayPal delivery costs include also fee for PayPal transfer: 3,4% from amount + 0,35 EUR. Shipments weighing up to 0,5 kg can be calculated individually. Postage rates valid from 25.9.2018

Delivery time

Casual delivery time is 5-10 working days. It depends on the delivery post company in your country. If you don't receive your shipment in this time, contact us please on e-mail: shop@jawaparts.com

Return of money for undelivered shipment is possible after 30 days from sending. 

Terms & conditions

Registered address

Jan Jelínek
Na Honech I 5537
760 01 ZlÍn
Czech Republic

COMPANY REGISTRATION NUMBER: 65360559
VAT ID: CZ7610234148 

Sites

JAWAPARTS.COM (EN)
MOTOJELINEK.CZ (CZ)

Licensed trader for retail and online sales from the above addresses.

Complaints

In the rare event that goods are damaged in transit, or faulty parts are sent. Full refunds including the cost of postage will be given, or replacement parts sent, on our receipt ofthe damaged / faulty parts. This must be done within 14 days of receipt of goods.

Unwanted goods may be returned at customers expense, and a full refund of purchase price will be given on receipt of undamaged goods.

Obviously the company is not responsible for damage cased to parts by customers.

COMPLAINT FORM (EN) | .pdf

Privacy policy

The company accepts its responsibility under Czech law, not to forward customerś details to third parties.

Customerś detils will not be used for advertising purposes.

Important notice

Business for international customers is done in accordance with Czech law.