Delivery info & Terms
NOTICE!
If the package is damaged (the protective tape is broken or the box contains holes) write down a note of the damage of the shipment with the courier and take a photo documentation. Otherwise, reject the shipment. This procedure is necessary for the claim.
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International shipping
Europe Union - Delivery to all 28 countries of the European Union.
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal*, Romania, Slovakia, Slovenia, Spain*, Sweden, United Kingdom
*The consignment can not be delivered to the islands which are customs areas (Canarias, Acores, Madeira, etc). The delivery costs of not successful delivering a shipment are borne by the buyer.
Worldwide - Currently, it is possible send parts only to the European Union countries mentioned above.
NOTICE!
If the package is damaged (the protective tape is broken or the box contains holes) write down a note of the damage of the shipment with the courier and take a photo documentation. Otherwise, reject the shipment. This procedure is necessary for the claim.
After receipt, please check the contents of the shipment according to the invoice sent to you electronically in the information e-mail about the shipment. In the case, that in your order something is missing, please contact us immediately by e-mail. Later claims will not be considered. You can also download the invoice by logging into your account at www.jawaparts.com. Otherwise, ask for it at shop@jawaparts.com
Delivery companies
We use for delivery these companies:
GLS (General Logistics Systems Czech Republic s.r.o.)
https://gls-group.eu/CZ/en/home
GLS is primary delivery company for the majority of shipments.
Parcel tracking:
https://gls-group.eu/CZ/en/parcel-tracking?match=
Czech post (Česká pošta, s.p.)
https://www.ceskaposta.cz/en/index
Czech post is used for smaller parcels, especially to 1 kg because of cheapest delivery costs.
Track&Trace:
https://www.postaonline.cz/en/trackandtrace
Payment possibility
Bank Transfer - SEPA (or the Single Euro Payments Area) - cross-border Euro bank transfers. Payment in EUR.
| Bank: | Československá obchodná banka, a.s., Slovakia |
| IBAN: | SK1975000000004022513171 |
| BIC/SWIFT: | CEKOSKBX |
| CURRENCY | EUR |
No fees for transfers, cheapest postage. Wait for the payment instructions please!
PayPal - We will send you PayPal request, when your order is ready.
Fee for transfer by PayPal is 3,4% from amount + 0,35 EUR)
Delivery costs
The shipping costs below are for information only. We will inform the customer about exact delivery costs after the order ready in Proforma invoice. If the customer does not agree with the amount of delivery cost, he can request cancellation of order.
Final price for shipping is calculated after you select your products and place the order. We have to prepare order and get weight your package. Each order is unique and has a different dimension. Delivery costs for delivery by GLS or Czech Post are based on weight of shipment. We offer cheapest way for delivery, which is possible for weight of parcel to country of delivery. By paying the order, the customer agrees with the amount of delivery costs.
For Bank Transfer payments we can offer cheaper delivery costs than with using PayPal. After the preparation of order, we will send you an proforma invoice with final delivery costs (usualy in a few hours or next working day). If you agree to the costs, you can make the payment. If the delivery costs are high, please request cancellation of the order by email: shop@jawaparts.com
Approximate price of delivery costs (payment via Bank Transfer)
Zone 1: Austria, Croatia, Germany, Hungary, Poland, Romania, Slovenia
Zone 2: Belgium, Denmark, Estonia, Lithuania, Latvia, Luxemburg, Netherlands
Zone 3: Bulgaria, France, Ireland, Italy, Spain*, United Kingdom
Zone 4: Cyprus, Finland, Greece, Malta*, Portugal*, Sweden*the country of delivery applies only to the mainland.
*delivery to Malta is suspended until the end of August 2020
| Region | <1 kg | <2 kg | <3 kg | <5 kg | <10 kg | <15 kg | <20 kg | <25 kg | <30 kg | <40 kg |
| Zone 1 |
12,50 € |
12,50 € |
13,50 € |
13,50 € |
14,50 € |
15,50 € |
16,00 € |
17,50 € |
18,00 € |
22,00 € |
| Zone 2 |
14,50 € |
15,50 € |
16,00 € |
16,50 € |
18,50 € |
20,50 € |
22,50 € |
25,00 € |
27,00 € |
30,00 € |
| Zone 3 |
14,50 € |
20,50 € |
22,00 € |
23,00 € |
25,00 € |
28,00 € |
31,00 € |
34,00 € |
37,00 € |
42,00 € |
| Zone 4 |
14,50 € |
27,50 € |
30,50 € |
33,50 € |
40,50 € |
49,00 € |
57,50 € |
65,50 € |
74,50 € |
86,50 € |
Note.: With payment via PayPal delivery costs include also fee for PayPal transfer: 4% from amount + 0,35 EUR. Shipments weighing up to 0,5 kg can be calculated individually. Postage rates valid from 1.11.2019
Delivery time
Casual delivery time is 5-10 working days. It depends on the delivery post company in your country. If you don't receive your shipment in this time, contact us please on e-mail: shop@jawaparts.com
Return of money for undelivered shipment is possible after 30 days from sending.
BREXIT
(We are waiting for new information about Brexit)
Dear Customers,
due to unclear political situation due to the departure of Great Britain from the European Union we are terminating the sending of orders on ..... !
Latest UK orders will be accepted on .....! The order must be paid on our bank account or PayPal account no later than ..... 2019 10:00!
Order which will be paid later, will be canceled and money returned back.
This is a preliminary measure before it's known more about the possibilities of exports to UK.
Thanks for understanding.
